SLT-MOBITEL Customer Contact Centre, first in Asia to receive ISO 18295-1:2017 Certification

Reinforcing customer-centricity in providing excellent services, SLT-MOBITEL Mobile has become the first in Asia to receive the international ISO 18295-1:2017 quality standard for its Customer Contact Center (CCC) operations recently. Additionally, SLT-MOBITEL was also awarded ISO 9001:2015 for demonstrated ability to meet customer, statutory and regulatory standards. ISO 18295 specifies requirements and standards applicable for…

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France contributed Half Million EUROS through UNICEF to support Sri Lanka’s efforts to prevent and treat malnutrition among children

France has contributed €500,000 through UNICEF to support Sri Lanka’s efforts to prevent and treat malnutrition among children in the country. The contribution enables UNICEF, working in collaboration with the Ministry of Health, to provide children under two years of age with the required nutrition services. Parents and caregivers will also be educated on the…

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